Consumer Policy



Cancellation Policy

We understand that sometimes schedule adjustments are necessary. We request that you reschedule or cancel your reserved services with us at least 24 hours notice.

Cancellations & "No Show" appointments cost our talented staff money. We reserve the right to ask for a credit card guarantee on any service.

Clients who cancel or "No Show" appointments may be asked to prepay future services.

Due to scheduling commitments to other clients and our staff's personal schedules we may need to reschedule any appointment for which you are more than 20 minutes late.

We reserve the right to charge 50% of the value of your booked services.

On location bridal services and custom accessories
Downtown Chicago Map - 55 E. Washington
Feather extensions - Freya Feathers
Skin Care Specialist - Woman receiving facial